Date Posted: 10/18/2024
Hiring Organization: Rose International
Position Number: 473079
Job Title: Trainer Support Admin
Job Location: O Fallon, MO, USA, 63368
Work Model: Hybrid
Shift: Hybrid - onsite 3 days per week.
Employment Type: Temporary
Estimated Duration (In months): 7
Min Hourly Rate($): 30.00
Max Hourly Rate($): 40.00
Must Have Skills/Attributes: HTML, Learning Management System (LMS), Microsoft Excel, Microsoft PowerPoint, MS Excel, Training
Job Description
Seeking a Technology Trainer Support Analyst who will be customer-facing training and education program that works with subject matter experts throughout the region to deliver web-based training events to our customers. These events, which span product, operations, franchise, and more, are delivered via Academy on the Web.
Job Description:
Our team is looking for a specialist to drive our customer-facing training programs forward. The ideal candidate is passionate, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
This key role will help drive usage and adoption of a new customer learning platform which will enable us to offer a wider education curriculum to an increased range of customers to supports their understanding on implementing and maximizing the value that Client network, product and services can bring.
In this role, you will support the team’s objectives and our customers in a variety of areas.
• Webinar support: create and provide post-session metrics for live webinar events. Some tasks include presenter updates, providing session registration lists, preparing the webinar meeting rooms, manage the training content list, and more.
• Administrative: monitoring the team mailbox, creating new users, actively responding to customer requests and issues, responding to internal requests
• Support the addition to the learning platform of regional or global learning content which helps support new Client products, services or processes.
• Other tasks as assigned.
As with all small teams, ideas and creativity are welcomed, especially if you have an eye for design.
Qualifications:
• Strong acumen for Microsoft Excel
• Solid experience within a learning and development environment, especially in managing and delivering webinars through Adobe Connect, Zoom or Teams.
• Strong organization skills with a customer-focused mindset.
• A proactive team player who tales ownership and is willing to create and share new ideas on how we can improve our customer offering
• Previous learning & development, marketing, design and/or administrative experience strongly desired
• Excel experience with PowerPivot and PowerQuery would be a plus
• Previous experience with a learning management system (LMS)
• Design/PowerPoint skills
• HTML
• Zoom webinar management - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
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