Education required:
• Associates degree or higher OR 2 years of work experience in an ambulatory and/or acute health care setting required (LVN maybe substituted for an Associates degree)
• High School Diploma or General Education Development (GED) required.
Additional Requirements:
• Willingness to obtain IATA/DOT certification prior to start date.
• Current BLS certification required prior to start date.
• Satisfies requirements for career advancement/maintenance as defined by the Clinical Trial Career Ladder Program.
• Must be proficient in electronic health systems and databases used in research environment and word-processing or willingness to learn within 3 months of hire.
• Demonstrate organizational and communication skills.
• Demonstrate written, verbal, and interpersonal communication skills.
• Demonstrate proficiency in medical terminology.
• Demonstrate attention to detail and accuracy.
• Ability to manage multiple tasks.
• Demonstrate good prioritization and organizational skills.
• Ability to be flexible and dependable.
• Ability to work effectively on cross-functional teams.
• Present professional manner and appearance.
• Demonstrated skill in administrative tasks (i.e., filing, photocopying, faxing, etc.).
• Knowledge of GCP, federal, state, and local regulations including HIPAA and Client policies and procedures.
• Must be able to work in a Labor Partnership environment.
Preferred Qualifications:
• Clinical trials experience preferred.
• Phlebotomy and/or medical assistant certification preferred but not required
The Clinical Trial Research Coordinator I (CTRC-I) is a novice level position which, under the clinical direction of the Principal Investigator (PI), assists in the operational and administrative research support of the Client PI and Client Clinical Trials Operations Director or designee, and other research staff conducting multiple FDA-regulated clinical trials. This is a non-licensed position which works under the daily supervision of an experienced Clinical Trial Nurse, Clinical Trial Research Coordinator, and/or KFRI-designated, licensed clinical trial research staff member. This position must adhere to the positions scope of practice as outlined in the Major Responsibilities below. This position is also responsible for assisting in protecting the health, safety, and welfare of research participants.
Work Days: Scheduled days and hours are contingent upon departmental needs. Normal schedule: M-F (8:00am – 5:00pm).
Work Location: Redwood City, CA (primary)
DAY-TO-DAY:
What are some of the major tasks the worker will be handling on a daily basis?
• manage reception area and complete receptionist duties which include answering incoming calls, taking messages , transferring to appropriate extensions, greet and register patients, alert study coordinators when patient arrives, check incoming and outgoing mail, check incoming faxes, submit service orders, if needed, scan documents for request to upload into EPIC, scan documents for upload into electronic study binders.
• Administrative support to unit staff - help schedule meetings, book conference rooms, request access to electronic site database for sponsor/vendors when they are onsite, maintain clinic shared teams calendar
• Administrative support to unit manager- manage manager's calendar, help schedule meetings, help set up for meetings, take meeting minutes
• Order and keep inventory of supplies for clinic, office and laboratory
• After appropriate training, support data entry for active studies at the unit, review source redaction, complete source redaction,
• After appropriate training and if interested, process and ship blood and urine specimens
CANDIDATE: What type of background does your ideal candidate have? Is there anything that you’d really like to see on a resume?
Administrative support, secretary background, customer service in healthcare setting
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
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