Date Posted: 12/02/2024
Hiring Organization: Rose International
Position Number: 475077
Job Title: Application Support Engineer
Job Location: O Fallon, MO, USA, 63368
Work Model: Hybrid
Shift: Work Hours 8:00 AM CST - 5:00 PM CST. On-Call as needed. Hybrid - onsite 3 days a week.
Employment Type: Temporary
Estimated Duration (In months): 26
Min Hourly Rate($): 75.00
Max Hourly Rate($): 82.00
Must Have Skills/Attributes: Application Support, BASH, Cloud, Java, Linux, Microservices, Oracle, Production Support, Spring Boot, SQL
Nice To Have Skills/Attributes: UNIX
Job Description
Seeking an Sr. Biz Ops / Application Support Engineer /Production Support Engineer located near the O'Fallon/St. Louis, MO area or willing to relocate to the area at your own cost.
Education:
• Bachelor’s degree in Computer Science, Information Technology or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
Experience:
• 1-3 Years of experience in the following is required: UNIX, scripting, Oracle, SQL skills
• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed
• We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must
• Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby
• Experience in a financial environment preferred
• Application Frameworks – ie: Spring Boot, etc and Computing Architectures – ie: Distributed, Mainframe, Cloud, etc.
• Observability - logging, monitoring, alerting and dashboarding tools, standards and response, etc.
• Incident and Knowledge Management – Incident Communications, etc.
Skills and Abilities:
• Analytical/problem solving and planning skills
• The ability to organize, multi-task and prioritize work based on current business needs
• Possess strong communication skills -- both verbal and written
• Strong relationship skills, collaborative skills and customer service skills
• Interest in designing, analyzing and troubleshooting large-scale distributed systems
• Ability to work with little or no supervision
• Minor travel may be required
Desired skills:
Operational Readiness - Chaos Engineering, Production Readiness, etc.
DevOps - Continuous delivery/deployment; Configuration as Code, etc.
Responsibilities include:
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity
• Practice sustainable incident response and blameless postmortems
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
• Work with a global team spread across tech hubs in multiple geographies and time zones
• Share knowledge and mentor junior resources
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
EMPLOYEE COMMENTS