Date Posted: 01/17/2025
Hiring Organization: Rose International
Position Number: 476864
Job Title: Associate Billing Rep
Job Location: Everett, WA, USA, 98206
Work Model: Onsite
Employment Type: Temporary
Estimated Duration (In months): 3
Min Hourly Rate($): 20.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: ICD-10, Medical Terminology
Job Description
JOB TITLE: Billing Clerk
JOB ID: 103132
DURATION: 3 months
HOURS: Daily hours will be 730am-4pm Monday thru Friday - training hours are the same
LOCATION: Everett, WA 98206
SUMMARY
This position will be supporting our Billing Contact Center. Researching account questions for patient account. Looking for a team to bridge an ongoing need.
1. Sorting medical corresponded from patients / attorneys
2. Batching and scanning – entering totals to correspondence tracking sheet
3. Printing and faxing
4. Adding notes to patient accounts on correspondence received.
5. Will need basic office / medical terminology
RESPONSIBILITIES:
• Customer Service Positions are related to Revenue Cycle; processing medical billing for Optum.
• Under general supervision, this position is responsible to ensure services provided to patients are fully paid by patient promptly and or ask to contact patients to determine reason for payment delinquency and negotiate payment plan options based on guidelines.
• Focus on customer service when working with patients, clinical departments and carriers to ensure service questions and charge disputes are handled promptly and professionally.
• In addition, will have teammate help in support and managing the organization policies on collection practices.
• Demonstrate ability in job skills through training, audit and certification to standard work.
GENERAL JOB PROFILE:
All teammates must certify on the 10 team basic skills and 3 QA basic skills by one year of employment.
-Generally work is self-directed
-Works with more complex issue accounts
-Serves to be a resource to others
JOB SCOPE AND GUIDELINES:
-Reviews and interprets patients’ needs and or request
-Ability to problem solving and decision making
-Provides feedback on errors found or difficult issues that arise
ADDITIONAL SCOPE AND GUIDELINES:
• Has regular and predictable attendance
• Completes annual compliance training on HIPAA/Privacy/Confidentiality/Occupational Safety & Health, OSHA, L&I and other state/federal regulations.
• Knowledge of organizational policies, procedures, & systems.
• Knowledge of anatomy and medical terminology, ICD-10 and CPT coding.
• Excellent written and verbal communication skills.
• Ability to work effectively with teammates, patients, the public and external agencies.
MINIMUM EDUCATION BACKGROUND:
High School Diploma, or GED required
FUNCTIONAL COMPETENCIES:
Teammates are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; may use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, patients
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
EMPLOYEE COMMENTS