Date Posted: 11/14/2024
Hiring Organization: Rose International
Position Number: 474378
Job Title: Business Analyst
Job Location: Lansing, MI, USA, 48933
Work Model: Hybrid
Employment Type: Temporary
Estimated Duration (In months): 13
Min Hourly Rate($): 52.00
Max Hourly Rate($): 55.00
Must Have Skills/Attributes: Communications, DevOps, Microsoft Excel, Remedy, Telecommunication, WLAN
Job Description
Required Education: Bachelors Degree,
Required Skills/ Experience
• Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required.
• Minimum 5+ years dealing with customers is Required.
• Minimum 1-3 years experience with Clarity is Preferred.
• Minimum 3-5 years experience with Microsoft Project and Excel is Required.
• Minimum 2-3 years experience with DevOps is Preferred.
• Minimum 3-5 years experience with Remedy/Helix is Required.
• Minimum 3-5 years working within a Telecommunications environment is Required.
• Minimum 3-5 years experience in a large Enterprise setting is Required.
• Minimum 3-5 years work experience with multiple network platforms is Required.
• Minimum 3-5 years working with multiple network lines of service is Required.
Complete Description:
• Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
• Ability to obtain and report business and technical requirements.
• Facilitate review sessions to discuss projects.
• Excellent customer and communication service skills.
• Work with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and Videoconferencing.
• Disseminate information effectively to all technical teams, customers, and technical managers.
• Understand a large (enterprise) and complex network environment.
About the Position:
• Short Description: Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests).
• Responsible for gathering business and technical requirements during the client kick off meetings.
• Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video.
• Manage multiple projects based on Agency assignments.
Start Date: 12/16/2024
Location: Lansing, MI
Interview: 1st round interviews will be held via MS Teams. There is potential a 2nd round interview will be held in-person.
Hybrid Schedule: Two days a week. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
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