NEW JOB OPENING
BUSINESS OPERATIONS COORDINATOR
IN Remote, USA!

Seeking a highly organized and proactive Business Operations professional to join Client's Trust Defense team. This role requires a strategic thinker who can drive alignment, collaboration, and prioritization across teams while optimizing processes and programs to enhance operational efficiency.



Preferred experience

? 4-6 years of experience in a similar role (e.g., strategy or operations consulting, project management, operations management)

? Demonstrated experience leading and delivering on continuous improvement projects

? Track record of identifying business problems and implementing solutions

? Demonstrated ability to identify gaps and collaborate with varying stakeholders to align, determine, and execute on a solution

? Have worked among a global team with competing priorities

? Prior exposure to trust and safety is a bonus



In this role you’ll get to

? Partner with organizational and cross-functional leaders to drive upstream changes to improve internal processes and workflows

? Organize and prioritize initiatives, clarify project scopes, proactively manage risks, and problem-solve

? Provide visibility and collaboration on the organization’s roadmap and requests to drive accuracy and on-time delivery

? Collaborate with leaders in Trust Ops to understand pain points and implementation solutions

? Create processes, resources, documentation across the organization to create more efficiency and standardization for future and existing team members

? Develop positive, trusting relationships through accountability, consistent, and timely deliverables

? Create, manage, and improve processes and programs that impact the wider organization



About you

? You naturally build trust with people and have an ability to collaborate effectively across disciplines, regions, seniority levels

? You are a strong verbal and written communicator with experience articulating complex topics to a wide array of audiences

? You have excellent execution skills in delivering outcomes while managing competing priorities and ambiguity

? You are able to strong team player and seek feedback and collaborating with stakeholders

? You are able to identify opportunities and present them to management and stakeholders clearly with initial ideas to discuss and collaborate

? You are able to manage a cross-org process and continue to improve the process

? You have a bias for action and focused on impact and deliver outcomes

? You take ownership of your domain and are seen as the expert others go to

? You set the highest standards of quality for your work, and hold yourself and others accountable

? You work independently, with guidance in only the most complex situations.



The Business Operations team, as part of the Trust Operations organization, is responsible for driving alignment, collaboration, and prioritization across our org and our cross-functional stakeholders. In addition, we are focused on creating and improving processes and programs to enable our teams for effective ways of working. This role is ideal for someone ready to step into a varied, high-responsibility position that bridges multiple facets of our business.



How you’ll make an impact

In this role, you may own processes as well as drive a wide range of projects and tasks to improve and enable our teams to be more effective and efficient in their ways of working. You will collaborate closely with a diverse group of stakeholders and teams to support the goals and needs of the organization and business. You will bring and maintain order, structure, and focused attention to deliver on the commitments of this organization. You often will be the bridge between teams within Trust Operations and our cross-functional stakeholders.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**