The Change Management Specialist works with the program management team and/or leadership to assess, create strategies, map, and develop content to effectively analyze and execute a significant or difficult change initiative for procurement transformation. This role needs to understand all aspects of the change and may include engagement/consultation, analysis, identification of risks, and developing various options to successfully transition target stakeholders from identified current states to a future state.
Required Education:
• Post secondary education in a related field or equivalent work experience and education (e.g. Certificate in Project Management)
Preferred Certification:
• Change Management ProfessionalTM (CCMPTM) certification
Required Skills and Work Experience:
• Experience conducting change impact analysis (5 years)
• Experience developing and delivering communications and presentations at multiple levels of an organization (e.g. Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users) (5 years)
• Experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans (5 years)
• Experience in a change management role - applying change management principles, methodologies, and tools for implementing change programs (5 years)
• Experience with current methodologies and design thinking, especially in relation to improving service experience (5 years)
Preferred Skills and Work Experience:
• Experience developing readiness programs, training or stakeholder engagement (3 years)
• Experience in public sector procurement processes with an organization of similar size and complexity as the Client (3 years)
• Experience using ERP systems such as SAP (3 years)
• Experience working in or for the public sector (3 years)
Change Management Specialist Job Duties:
• Collaborate with project sponsors, operational teams, and cross-functional teams to conduct various change management assessments
• Collaborate with Program Manager and Senior management to develop project schedule plans and strategies, estimate resource requirements, develop, and monitor work plans for completion of change management work
• Contribute to risk and issues management identification and response strategies
• Engage and assess key stakeholders. Develop a stakeholder analysis
• Conduct change impact and change readiness analyses and develop a resistance management plan
• Develop and implement comprehensive change strategies and plans that include communication strategies, schedule, training plans, and materials. Facilitation or delivery of training may be required
• Regularly collaborate with managers and senior leadership on the status and progress of the change plan, as well as identify issues, risks, opportunities, and barriers relating to change management functions
• Communicate timely and appropriate information to all stakeholders and audiences throughout the duration of the project/program. This may include planning and facilitating meetings to various levels of leadership
• Represent the Ministry/Program area and foster client and stakeholder relationships
• Develop key performance indicators to measure the success of the adoption. Initiate or perform baseline measures and monitor change progress
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
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