NEW JOB OPENING
COLLECTIONS REPRESENTATIVE
IN Tempe, AZ, USA!

 

Date Posted: 11/14/2024
Hiring Organization: Rose International
Position Number: 474385
Job Title: Collections Representative
Job Location: Tempe, AZ, USA, 85281
Work Model: Hybrid
Shift: Monday thru Thursday 8:00am to 5:00pm or 11:00am to 8:00pm Friday 7:00am to 4:00pm Saturday 6:00am to 11:00am
Employment Type: Temp to Hire
Estimated Duration (In months): 13
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Call Center, Collections

 

Job Description
Collections



Required Education:

· High School diploma or equivalent



Qualifications

· 2 years of previous Collections and call center experience

· Excellent written and verbal communication skills, including telephone skills

· Excellent interpersonal skills

· Strong decision making and problem solving ability

· Ability to work with others

· Demonstrated proficiency in basic computer applications, such as MS Office products



Responsibilities

· Collect assigned accounts to a minimum efficiency of 95% or better.

· Meet or exceed performance expectations for collection efforts based upon individual goals and objectives, e.g., minimum contacts per day, repossession inventory, past due budget.

· Process customer drafts, fee waivers, Right to Cure and other deferrals on accounts based on written policy guidelines.

· Order updated credit bureau reports or initiate the skip tracing process in accordance with established guidelines.

· Document all collections efforts in accordance with established procedures.

· Process customers payments through electronic draft.

· Communicate regularly with management regarding the status of problem accounts.

· Perform general customer service duties.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

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