NEW JOB OPENING
COMPUTER SUPPORT SPECIALIST
IN Albany, NY, USA!

 

Date Posted: 02/04/2025
Hiring Organization: Rose International
Position Number: 477679
Job Title: Computer Support Specialist
Job Location: Albany, NY, USA, 12206
Work Model: Onsite
Shift: M-F 8:00-5:00
Employment Type: Temporary
Estimated Duration (In months): 26
Min Hourly Rate($): 25.00
Max Hourly Rate($): 30.00
Must Have Skills/Attributes: Database, EMS, Microsoft, Phone Support, Reporting, Technical Support

 

Job Description
Required Education:

High School Diploma



Minimum qualifications include:

• Excellent working knowledge of Microsoft Office, specifically Word, Access, PowerPoint and Excel

• The ability to work independently, the ability to work on a team and handle multiple, shifting priorities, and good organizational skills

• Comfort with speaking on the phone, and strong familiarity working in electronic databases.



Preferred qualifications include:

• Familiarity with and knowledge of the EMS system in NYS

• Familiarity with the NEMSIS database

• Prior experience working in a New York State Department of Health or Emergency Management environment.



Computer Support Specialist Responsibilities:

• Daily monitoring of data reporting from ePCR software vendors.

• Daily documenting and tracking quality of data s submitted addressing data submission errors with prescribed responses.

• Monthly tracking of paper PCR requests from EMS Program Agencies.

• Monthly tracking of paper PCR submissions from EMS Program Agencies to the data entry vendor.

• Weekly/Monthly monitoring of the Paper PCR Portal Utilization.

• Tracking and monitoring technology projects within the Data and Informatics Unit.

• Maintaining agency and regional reporting from PubPal (Drupal) survey to allow for agency specific data to help analyze 911 and IFT capabilities across NYS.

• Tracking regional elite state data flow statistics to identify gaps in submission and data quality concerns.

• Tracking and testing validation rules developed for the updated NYS Data Standard; and

• Tracking training and education programming for standard implementation.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

EMPLOYEE COMMENTS

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