NEW JOB OPENING
CUSTOMER ENROLLMENT SPECIALIST
IN Livermore, CA, USA!

 

Date Posted: 12/02/2024
Hiring Organization: Rose International
Position Number: 475063
Job Title: Customer Enrollment Specialist
Job Location: Livermore, CA, USA, 94550
Work Model: Onsite
Shift: 5am-5pm Pacific hours Must be flexible between hours
Employment Type: Temporary
Estimated Duration (In months): 6
Min Hourly Rate($): 21.00
Max Hourly Rate($): 23.00
Must Have Skills/Attributes: Call Center, Healthcare, Medicaid Systems

 

Job Description
Required Education: High School Diploma



Required Qualifications/Skills/Experience:

• Previous customer service experience is required. Experience in benefits or enrollment services is a strong advantage.

• Excellent phone etiquette with the ability to communicate clearly and professionally.

• Strong multitasking skills to handle multiple customer interactions and administrative tasks effectively.

• High attention to detail to ensure accurate and efficient processing of customer accounts.



Job Overview:

Join Health’s Enrollment Services team and play a pivotal role in assisting customers through their enrollment journey. As an Enrollment Services Specialist, you will be the primary point of contact, guiding customers from account initiation to understanding costs, service details, and activation. This role is ideal for someone with a passion for customer service, strong attention to detail, and a knack for learning quickly in a dynamic environment.



Job Duties:

• Serve as the main point of contact for customers throughout the enrollment process.

• Guide customers through account setup, reviewing costs and service details, and ensuring a seamless transition to activation and training.

• Utilize exceptional communication skills to assist customers over the phone, addressing inquiries and providing clear guidance.

• Maintain accurate records and ensure all enrollment steps are completed with precision.

• Learn and apply the specific enrollment process through comprehensive training.



Industry: Healthcare Customer Service

Estimated Start Date: ASAP

Specific Details: Will be trained on the specific enrollment process but having some previous benefit or enrollment experience is a plus.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

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