NEW JOB OPENING
CUSTOMER SERVICE REPRESENTATIVE
IN Augusta, ME, USA!

 

Date Posted: 09/23/2024
Hiring Organization: Rose International
Position Number: 471592
Job Title: Customer Service Representative
Job Location: Augusta, ME, USA, 04330
Work Model: Onsite
Shift: Sunday 10a-5p, Monday - Thursday 8a-5p
Employment Type: Temp to Hire
Estimated Duration (In months): 7
Min Hourly Rate($): 17.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Call Center, Credit Analysis, Customer Service, Problem Management

 

Job Description


***Only qualified Customer Service Rep candidates located near the Augusta, ME area to be considered due to the position requiring an onsite presence***



• Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists.

• Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.

• Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.



Primary Tasks:

• Input customer orders.

• Input customer credits.

• Input order and invoicing information accurately and in a timely manner.

• Assist customers with orders and problems. Contact vendors and requests samples for customers.

• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.

• Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.

• Attend training and Customer Service meetings.

• Performs other related duties as assigned.



Requirements:

Sitting Keyboarding / Ten Key



Education Qualifications:

High School Diploma/GED or Equivalent Experience

6-12 months experience in customer service, call center and / or related area.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.