NEW JOB OPENING
CUSTOMER SERVICE REPRESENTATIVE
IN Augusta, ME, USA!

 

Date Posted: 10/23/2024
Hiring Organization: Rose International
Position Number: 473249
Job Title: Customer Service Representative
Job Location: Augusta, ME, USA, 04330
Work Model: Onsite
Shift: Sunday 10a-5p, Monday - Thursday 8a-5p
Employment Type: Temp to Hire
Estimated Duration (In months): 6
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Call Center, Customer Service, MS Excel
Nice To Have Skills/Attributes: SharePoint

 

Job Description
***Only qualified Customer Service Rep candidates located near the Augusta, ME area to be considered due to the position requiring an onsite presence***



Required Qualifications:

• High School Diploma/GED or Equivalent,

• 6 - 12 months customer service, call center and / or related area, Customer Centric attitude with professional demeanor,

• Must be proficient in MS Office suite – Outlook, Word & especially Excel in a SharePoint environment.



Description:

• We are looking for someone with demonstrable customer centric attitude and professional demeanor.

• We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more growth opportunities performing essential work to support America’s food distribution system Safe and inclusive working environment, including culture of rewards, recognition, and respect.

• Position Purpose: A Customer Service Associate at Performance Foodservice is vital to the success of our Company. As a part of the sales support team, this position is the first point of contact for all customers that have questions about their order, our products or about the client.

• They act as a liaison between the customer and the Sales Account Representative as well as internal departments.

• They are members of the Customer Service team that functions within the department and organization, as required, and perform any duty assigned to best serve the company.



Responsibilities may include, but are not limited to:

• Attend training and Customer Service meetings.

• Processing orders & transactions.

• Answering questions about products and services Troubleshoot and resolve problems Support Sales in all aspects

• Provides information to other departments based on customer feedback Performs other related duties as assigned.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.