Date Posted: 12/02/2024
Hiring Organization: Rose International
Position Number: 475067
Job Title: Customer Service Representative
Job Location: Augusta, ME, USA, 04330
Work Model: Onsite
Shift: Sunday 10a-5p, Monday - Thursday 8a-5p
Employment Type: Temporary
Estimated Duration (In months): 3
Min Hourly Rate($): 17.50
Max Hourly Rate($): 17.50
Must Have Skills/Attributes: Call Center, Credit Analysis, Customer Service, Problem Management
Job Description
Required Qualifications:
· High School Diploma/GED or Equivalent
· 6 - 12 months customer service, call center and / or related area, Customer Centric attitude with professional demeanor.
· Must be proficient in MS Office suite – Outlook, Word & especially Excel
Responsibilities:
· A Customer Service Associate at Performance Foodservice is vital to the success of our Company.
· As a part of the sales support team, this position is the first point of contact for all customers that have questions about their order, our products or about Performance Foodservice. They act as a liaison between the customer and the Sales Account Representative as well as internal departments.
· They are a member of the Customer Service team that functions within the department and organization, as required, and perform any duty assigned to best serve the company.
· Responsibilities may include, but not limited to: Attend training and Customer Service meetings.
· Processing orders & transactions Answering questions about products and services Troubleshoot and resolve problems Support Sales in all aspects Provides information to other departments based on customer feedback performs other related duties as assigned.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
EMPLOYEE COMMENTS