Date Posted: 01/15/2025
Hiring Organization: Rose International
Position Number: 476698
Job Title: Part Time Phone Surveyor
Job Location: Topeka, KS, USA, 66612
Work Model: Onsite
Employment Type: Temporary
Estimated Duration (In months): 7
Min Hourly Rate($): 13.00
Max Hourly Rate($): 13.00
Must Have Skills/Attributes: Call Center, Call Tracking, Human Resources, Interviewing, MS Office
Job Description
Part Time Phone Surveyor
Hours: PART TIME; Approx. 15-25 hours per week
Must work on site.
Additional Schedule requirements & details:
We have limited daytime stations available and several evening and weekends stations available.
We are asking for a minimum of 15 hours, and at least one weekend shift,
Shifts available are:
Monday through Thursday 5:00-9:00, Saturday 12:00-5:30 and Sunday 12:30-800
Must attend mandatory monthly meetings (usually held the first Thursday of every month at 2:00pm and 5:30 pm)
Phone Surveyor Job Details:
The Phone surveyor/Interviewer role, within the Client, is responsible for collecting information using set questions about health practices and behaviors of state residents. Lawmakers and policy makers are some of the many people that use this information to shape different health programs for supporting Kansans. In this position you provide the important link between the lives and habits of your friends and Neighbours and the decisions that are made about those programs.
This position is one that would require the interviewer to work at a computer station for the entirety of their shift. There, they would be calling out to the resident’s telephone numbers within the State of Kansas and speaking with them for their answers to questions about their personal health per the indicated questions with the survey. The interviewer would be reading verbatim from the on-screen script to gather quality data, and then key in responses using 10-key (1 for yes, 2 for no, etc.).
In an effort to keep the resident’s answers as true as possible, Client has stated that the interviewer should remain neutral in any responses to the residents, so as not to sway their answers.
The interviewers are to be calm and neutral demeanor, self-motivated, maintain good attendance, and offer understanding and flexibility.
Availability for Promotion to Lead Interviewer and Supervisor based upon performance and attendance. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
EMPLOYEE COMMENTS