NEW JOB OPENING
DISABILITY CASE MANAGER- BILINGUAL FRENCH
IN Remote, CANADA!

***Only qualified Disability Case Manager candidates located in Canada to be considered for this remote role***



Required Education:

• High School Diploma or equivalent



Preferred Education:

• 4-year degree is preferred, open to college degree



Required Qualifications/Skills/Experience:

• A minimum of 5 years of Disability Case Management experience or equivalent combination of experience and specialized education

• University degree in a related field. Additional course work in occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, psychological and workplace factors in disability would be an asset

• Strong interpersonal and helping skills along with superior assessment and problem-solving skills

• French language skills are an asset

• Demonstrated ability to manage complex tasks under tight deadlines is a core competency to be successful in the role

• We are a customer service focused delivery environment where flexible working hours may be required to meet deadlines



Preferred Qualifications/Skills/Experience:

• Human resource background is preferred



Job Overview:

Reporting to the Manager, Disability Operations, you are responsible for assisting employees on behalf of the employer when the employee is off work or at risk of being off work for health reasons. The Disability Case Manager assesses any barriers to a successful and timely return-to-work and engages with stakeholders to implement strategies to address those identified barriers and support return to work or an appropriate alternative plan.



Job Duties:

• Conduct case assessments, contacting the employee and their direct manager by telephone to explain the disability management process and gather information for assessment purposes

• Develop and document an understanding of the situation and the factors supporting as well as inhibiting a successful return to work for the employee

• Provide any of the following interventions: more in-depth assessment, medical management interventions, initiation, and coordination of occupational and/or psychological interventions, utilization of specialized resources or consultations etc.

• Determine an appropriate RTW goal with the employee and the employer, provide active support for the return-to work planning process between the employee and their supervisor and intervene when necessary

• Communicate proactively with the employer’s HR representative regarding any case management issues that may influence the workplace and RTW planning

• Manage the transition to LTD and provide medical and summary case management information to the LTD insurer to ensure a seamless transition

• Attend Case Management and Disability Management department team meetings

• Other projects and tasks as assigned



Here are 10 alternative job titles that align well with the responsibilities for the role:

• Disability Management Specialist

• Return-to-Work Case Manager

• Employee Health and Disability Coordinator

• Occupational Health Case Manager

• Workplace Accommodation Specialist

• Health and Wellness Case Manager

• Employee Assistance Case Coordinator

• Occupational Rehabilitation Case Manager

• Medical Case Management Specialist

• Disability Benefits Coordinator



Industry: Open to any background

Estimated Start Date: ASAP

Location: Remote in Canada

Travel: Not required

Parking: NA

Specific Details: Bilingual French is required for this position.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**