Date Posted: 02/04/2025
Hiring Organization: Rose International
Position Number: 477708
Job Title: Procedure and Documentation Analyst
Job Location: Henderson, NV, USA, 89052
Work Model: Onsite
Employment Type: Temporary
Estimated Duration (In months): 7
Min Hourly Rate($): 33.00
Max Hourly Rate($): 36.00
Must Have Skills/Attributes: Documentation, MS Excel, MS Word
Job Description
• Partner with Operations Managers and Subject Matter Experts (SME) to ensure that policies, procedures, user guides and process flows accurately reflect required information and that supporting documents are in alignment.
• Analyze business processes to determine documentation requirements, ensuring written content is consistent, concise and follows a logical flow
• Create new operational user guides and procedures from multiple resources, including but not limited to, regulatory guidance, documentation provided by the business units, SME interviews, process mapping, end user systems, new business operating models, partner fulfillment vendor sources, and other types of material.
• Once changes to policies, procedures, and user guides are approved, work with responsible person to ensure updates are posted to the on-line document library and updates are communicated to bank employees.
• As needs arise, may work on other related projects within the Operations areas of the bank.
• Manage the electronic publication of policies, procedures and guidelines to the bank’s SharePoint site and provide monthly updates of activity in this area for reporting of overall department productivity.
• Create documents that comply with Client standards on language, writing style, structure, and format.
• Participate in project teams and make recommendations on the types of documents and information necessary to achieve business goals.
• Complete regulatory compliance and other training as assigned.
Experience and Required Skills
• Bachelor’s degree in English, Business, or other applicable field of study.
• Knowledge of various areas of banking or financial servicesoperations, including mortgage and commercial lending, deposit operations, and a strong understanding of consumer banking regulations.
• Project management is an asset.
• Experience in creating forms is an asset.
• Timeline management/ability to perform comfortably in a fast-paced, deadline-oriented work environment to meet required deliverables.
• Excellent writing and communication skills, including the ability to listen and observe.
• Detail and process-oriented
• Technical proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams.
• Knowledge of Lucid Chart is an asset.
• Must be self-directed and able to work both independently and as part of a team to meet goals, objectives and deadlines.
• Must be organized and skilled at managing multiple priorities.
• Maintain confidentiality of sensitive information
• This is a Hybrid work position, currently approximately 85% remote and 15% in office (may be subject to change) - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
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