NEW JOB OPENING
ENGINEER
IN Saint Louis, MO, USA!

Required Education- Bachelors/Associate or High School Diploma



Required Skills:

Experience with configuration, and maintenance of CrowdStrike Endpoint Detection & Response (EDR) required.

Proficient experience with troubleshooting endpoint issues and actioning alerts and updates on all devices.



EDR/CrowdStrike Engineer with expertise supporting high visibility Endpoint Detection & Response (EDR) deployments.



Job Description:

• Analyze security reports, identify risk, and coordinate with teams for remediation.

• Install, configure and administer departmental computer hardware and software.

• Participate in the development, implementation, installation and testing of application or service software.

• Ensures technology is accessible and equipped with current hardware and software.

• Monitors and maintains technology to ensure maximum access.

• Respond for diagnosis of interrupted and inefficient processes: Analyze and take corrective action for computer; hardware and software to resolve technical and schedule issues.

• Initiate corrective action to stay on schedule.

• Gathers customer information and determines resolution path regarding moderately complex client issues by analyzing the symptoms and identifying/resolving the underlying problem.

• Work with deskside support personnel to find cause of issue or work stoppage and to determine best resolution path.

• Escalates complex issues to higher level when necessary.

• Analyze system requirements and existing business processes in order to create and manage desktop and group policy settings for Desktop and Server operation systems (Linux, Macintosh and Windows).

• Assist Management in maintaining system performance, system security, hardware/software utilities, capacity planning and balancing operation cycles.

• Perform special projects as assigned.

• Investigate options for new or improved technology by literature searches and other research.

• Write documentation to describe system development, deployment, life cycle.

• Write or modify training materials for users to describe installations and operating procedures.

• Participate in project planning.

• Perform other duties as assigned.



Skills:

• Requires knowledge of Microsoft OS, PC hardware, MAC OS, Apple hardware, MS Office tools, and other desktop software.

• Able to adjust to changes in priorities and demands on time.

• Ability to work with minimal supervision with a high degree of accuracy.

• Ability to learn quickly and adapt to new circumstances.

• Good organizational skills.

• Excellent Communication and people skills.

• Must be flexible and willing to work extended hours as necessary and recognize the need to do so.

• Ability to adjust scheduled time.



Keywords:

Education:

• Bachelor's degree or professional certification preferred.

• Experience in a higher education technology environment.

• Experience delivering training on the use of technology.

• Ability to program scripts for operating system upgrades (ex: PowerShell).



Skills and Experience:

Required Skills:

• SYSTEM SECURITY

• ORGANIZATIONAL SKILLS

• LINUX

• DESKTOP ENGINEER

• MS OFFICE

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**