Date Posted: 12/17/2024
Hiring Organization: Rose International
Position Number: 475698
Job Title: Financial Services Support Representative
Job Location: Columbus, OH, USA, 43215
Work Model: Onsite
Employment Type: Temporary
Estimated Duration (In months): 3
Min Hourly Rate($): 17.00
Max Hourly Rate($): 17.00
Must Have Skills/Attributes: Customer Service, Data Entry, Finance
Job Description
Required Education:
• High School Diploma
Required Qualifications/Skills/Experience:
• Strong Data Entry
• Customer Service
• Finance
Job Details:
• Process mail/lost security we receive back from the post office that shows undeliverable. Work to resolve and reach out as needed
• Keys Advisory Annuity applications into systems
• Ensures all work is completed according to firm procedures, rules and service level agreements
• Provides support to resolve customer inquiries and facilitate transaction processing
• May require research of complex issues and interaction and follow-up with clients and internal and internal and external partners
• Completes data entry with a high level of accuracy and speed
• Maintains a strong working knowledge of current products, internal operational procedures and systems
• Processes post-issue or account maintenance requests including, but not limited to, address changes, death notifications, returned mail, debit sell outs and other requests and requirements
• Ensures firm books and records are accurate and complete by reconciling carrier data to against electronic client records
• Helps with completing reporting requirements according to procedures and audit or compliance requirements
• May perform other responsibilities as assigned
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
EMPLOYEE COMMENTS