Date Posted: 01/17/2025
Hiring Organization: Rose International
Position Number: 476856
Job Title: Health Information Administrator
Job Location: Indianapolis, IN, USA, 46204
Work Model: Hybrid
Employment Type: Temporary
Estimated Duration (In months): 13
Min Hourly Rate($): 27.00
Max Hourly Rate($): 27.00
Must Have Skills/Attributes: CDC, Problem Management, Public Health, Scheduling, Technical
Job Description
***Only qualified Health Information Administrator candidates located near the commutable Indianapolis, IN area to be considered due to the position requiring an onsite presence***
Required Education:
• Bachelor’s degree in community health, public health or closely related field
Required Skills/Qualifications:
• Must have valid, unencumbered driver’s license
• Access to reliable transportation
• High School Diploma (or equivalent) and 4 years of related professional/volunteer experience; or, 2 year academic degree or certificate (Associate’s Degree) and 2 years of related professional/volunteer experience; or 4-year degree (Bachelor’s degree) and 1 year of related professional/volunteer experience
• Documented experience providing tactful and quality customer service to professionals and members of the general public
• Demonstrated client/case management experience
• Demonstrated experience adapting work schedule based on customer and program needs
• Demonstrated experience conducting quality assurance activities in accordance to standard operating procedures
• Demonstrated experience applying problem-solving skills to resolve issues ranging from routine to moderate complexity
• Demonstrated experience performing technical assistance and just-in-time training functions over the phone or in a virtual setting (i.e. Skype for Business, GoToMeeting)
• Demonstrated experience managing and prioritizing multiple tasks and timelines in an environment with shifting expectations and priorities
• Demonstrated experience learning specialized software and computer programs
• Demonstrated basic proficiency utilizing Microsoft Office products- Outlook, Word, and Excel
Preferred Skills:
• Experience identifying, communicating and evaluating public health programs
• Immunization program related experience involving a vaccine program
• Experience working independently in a remote work/telework setting
• Experience identifying, communicating, and evaluating opportunities for process improvements.
• Working knowledge of CHIRP (Children and Hoosier Immunization Registry Program)
• Working knowledge of Vaccines for Children (VFC) program operations, including vaccine storage and handling
This position reports directly to the Quality Assurance Coordinator. This position serves as the VFC(Vaccines for Children) program operations lead and primary immunization program liaison and representative for an assigned region ranging from 110 to 150 enrolled VFC healthcare provider offices within the state of Indiana. The incumbent will conduct and oversee a suite of onsite visits for the assigned region focused on program compliance assessment, education, and training. Additionally, this position will deliver a range of provider support services including annual recertification, temperature excursion response and reporting, consultation and technical assistance for VFC office relocation.
Essential Duties/Responsibilities:
Quality Assurance Visits (50%)
• Conducts biennial program compliance visits with enrolled VFC providers according to CDC and Clients's procedures, including providing extensive VFC program education and communicating findings and identifying steps/actions to resolve outstanding issues in a timely manner
• Conducts unannounced storage and handling visits with select VFC providers and documents all actions/findings in CDC PEAR (Provider Education and Activity Reporting)
• Oversees and supports the program enrollment process for new VFC providers, including conducting initial and follow-up program enrollment visits
Provider Support Services (35%)
• Collaborates with the Vaccine Ordering and Accountability team and Immunization Information System (IIS) team to provide optimal customer service to providers
• Facilitates and supports the annual recertification process among enrolled providers
• Facilitates and supports new vaccine coordinator access to training materials
• Provides consultation and technical assistance for VFC office relocation, including vaccine transport, storage unit preparation and relocation, and temperature monitoring processes
• Provides temperature excursion mitigation and resolution support to reporting providers
• Provides just-in-time training and technical assistance to enrolled offices over the phone and online
• Documents all technical assistance contacts in CDC PEAR
Team Operations Support (5%)
• Provides thought leadership regarding content development for online learning management system (LMS) training modules, provider training materials, policy development and revisions, and process improvement interventions
Service Delivery and Professional Development (5%)
• Participates in continuing education and training opportunities related to agency policy, VFC policy and procedure, and other professional development topics
• Participates in division events, meetings, projects, and initiatives
Other duties as assigned (5%)
• Supports vaccine-preventable disease outbreak response efforts, as requested
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
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