We are seeking a highly experienced Principal Infrastructure Project Manager who oversees the planning, execution, and completion of small to medium-sized Technology projects and assumes responsibility for custom software development projects, implementation of out of the box solutions, and enhancements to existing software.
• Works in a matrixed environment and will own and lead a diverse set of technology resources for the duration of the project.
• Communicates project status to Senior and Executive Technology Leadership and will be ultimately responsible for project success.
Required Education: Bachelor’s Degree in Computer Science, MIS, Business Administration or similar area of study. Five years of project management experience required.
Preferred Education: Bachelor’s Degree and at least ten years of project management experience with two years of increasing responsibilities.
Preferred Certifications: Project Management Professional (PMP) Certificate and/or Agile Certification.
Requirements: (Must-Haves, 5-10+ years)
• Vendor Management: Experience managing relationships with vendors (e.g., AT&T, Comcast) for infrastructure projects, including network upgrades, routers, and firewalls.
• Project Oversight: Ability to supervise technical work done by network engineers, ensuring successful implementation of infrastructure updates.
• Windows 11 Upgrade Experience: Prior experience managing large-scale Windows 11 upgrade projects, including hardware compatibility assessments and laptop upgrades.
• Hardware Procurement: Familiarity with procurement processes related to hardware upgrades (laptops, routers, etc.).
• Microsoft 365 Rollout: Experience managing rollouts of Microsoft Office 365, Teams, and AVI within a project timeframe of less than a year.
• Agile and Scrum Methodologies: Experience with Agile or Scrum methodologies, particularity in desktop services or related projects.
• Application Testing Coordination: Strong experience managing large-scale application testing (3,000+ apps) to ensure compatibility with new systems (Windows 11), including coordinating testing resources and schedules.
Additional Requirements:
Intermediate knowledge or skills in one or more of the following required:
• Managing multiple projects, in various stages of the SDLC, at one time.
• Project Management Body of Knowledge (PMBOK) methodology (specifically in Guide Five and Nine, Waterfall).
• Agile Project Management methodologies.
• Leading infrastructure-related projects such as network upgrades, hardware procurement, core Technology application deployments (such as email upgrades), and deployment and/or facility build-out.
• Aiding in definition of systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
• Presenting, communicating and articulating effectively to all levels of the organization (including technical and non-technical audiences, Senior Leadership, VPs and C-Level Executives).
• Ability to interface with senior-level stakeholders in both Information Technology and the business units to partner on project scope, risk mitigation and issue resolution.
• Understanding all aspects of the IT Governance and reporting.
• Ability to create, own and present executive level presentations or communications.
General Skills Needed:
• Written and verbal communication skills as well as listening skills.
• Working as part of a project team.
• Attention to detail.
• Analytical and qualitative abilities.
Responsibilities:
• Drives all project activities through the Systems Development Life Cycle (SDLC), effectively applying various project methodologies and enforcing project standards, to ensure quality and successful on-time, on-budget delivery of their project(s).
• Under supervision of Senior Leadership, assembles project teams, assigns individual responsibilities, develops project schedules and determines and acquires resources needed.
• Assists in communicating the business case to project team to assist with decision making and prioritization; keeps business case at fore-front to drive decisions.
• Acts as liaison between technology/business stakeholders and Senior Leadership on project status, issues and risks.
• Creates and maintains project plans and ensures effective financial forecasting and tracking.
• Interfaces with other technology and business organizations to reach agreement on scope, obtain resources and ensure proper preparedness.
• Reviews and evaluates work to ensure quality, timeliness and adherence to organizational policies and procedures.
• Ensure that all necessary technical and user training is provided to support the transition to the new Windows 11 workstations and their new login.
• Collaborate with IT and security teams to ensure data integrity and security throughout the migration process.
• Oversee the testing and validation of all migrated workstations and domain settings to ensure functionality and user satisfaction.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
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