Date Posted: 01/13/2025
Hiring Organization: Rose International
Position Number: 476522
Job Title: International Banking Specialist
Job Location: Gresham, OR, USA, 97230
Work Model: Hybrid
Shift: Monday-Friday, 7:00am-3:30pm PST
Employment Type: Temporary
Estimated Duration (In months): 6
Min Hourly Rate($): 21.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: ACH, Banking/Financial, Customer Service, Data Entry
Job Description
CLIENT JOB ID: 69871
Required Experience:
• Basic Outlook and Microsoft office experience
• HS Diploma
• Organizational Skills
• Detail Oriented
• Multi-tasking
• 10-Key data entry skills.
Preferred Skills:
• Swift and/or Wire Experience a plus but not necessary
• QA experience
• Data entry experience
• Something showing efficiency due to using multiple systems so multi-tasking and attention to detail.
• Quick learner
• Hogan or NSP/Copestar experience is a plus. Swift and / or wire experience
Responsibilities:
• Contractors will assist with wire investigation cases while automations are created to lower the volume of work needed.
• They will focus on tracking wires, investigating transfers, and correcting. They will need to Manage their case load, this includes investigating, running needed entries and communicating with clients as needed.
• They will also need to sign off on the SWIFT messages they receive for their cases. They will mostly work independently but attend teams'' meetings etc. with a team of about 10 others.
• Will have to connect with customers on a daily basis via phone. Will need to be able to multitask and prioritize to complete tasks as they will work in multiple systems that they will be trained in.
• They will be expected to meet goals later on during role, but not in first month of working independently.
• Our experienced investigators are expected to get 450 points per month (case types are assigned a point value based on complexity).
• The contractors will be focusing on quick kills within a month or two we would want them to be closing 200-300 cases a month. Training will be done by manager and leads and will work with approvers and customers on a daily basis.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
EMPLOYEE COMMENTS