NEW JOB OPENING
LEGAL OPERATIONS ANALYST
IN Washington, DC, USA!

Client Approved Onsite Location: Onsite in Washington, D.C.



MUST HAVE SKILLS:

1. Familiarity with databases: Google, Microsoft, Tableau, and adapting to internal tools. Will need support in developing processes to make team’s interaction with these databases most efficient

2. Strong communication skills, adept to speaking to all levels of teammates, regular interaction with IC 6 level up to to D1-D2 levels, also external communication with law enforcement

3. Quickly adapt to changing priorities, familiarity with crisis response and changing goals

4. Strong child safety experience

5. Strong project management and legal background

6. Experience in Trust and safety, legal operations, legal project management operations



NICE TO HAVE SKILLS:

1. Familiar with Project management process

2. Prior experience at a tech company

3. Systematically and administratively efficient with internal tools and creating processes



Candidates should have experience in Trust and safety, legal operations, legal project management operations. MUST HAVE child safety experience and strong PM/Legal request background.



Job Description:

The main function of the Legal Operations Analyst/Law Enforcement Outreach Associate CW is to perform a variety of legal and administrative duties in support of a business unit or specific department within an organization.



Job responsibilities

Support the Child Safety and Global Director with:

Creation and monitoring of databases on Microsoft or Google suites

Drafting training decks and rolling out training to Legal teams re mandatory operational processes

Revamp of Law Enforcement Outreach Wiki section

Maintenance of law enforcement single point of contact building project for the global team Maintain Team Roster & Email distros

Maintain Crisis Response Workplace Chat Membership for Outreach

Maintain the Client level Outreach Wiki

Maintain the Team Wiki

Maintain the Master LE Outreach Presentation for Client/IG

Maintain the Master LE Outreach Presentation for WA

Maintain Team Emergency Contact Info

Maintain Team Countries of Responsibilities

Maintain CENTRA/ER/SPOC contacts/databases

Engage with the law enforcement who are escalating issues in our reporting that need to be resolved.

Engage with internal XFN teams on high risk escalations from LE that would result in proactive reporting out to NCMEC. This would include Child Sex Trafficking (CST), financial sextortion, grooming of minors and sexual contact cases with minors.

Gather feedback from law enforcement on our escalations from our investigative teams.



Skills and experience

Prior background working with law enforcement or a the law enforcement community Superior data analytical skills and distilling recommendations

Advanced user of Microsoft Excel (and knowledge of SharePoint and PowerBI)

Experience with metric driven processes and technology improvements

Excellent verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

Strong ability to work independently, be organized, and manage one's time.

Strong ability to create relationships with XFN teams

Comfortable with giving and receiving feedback

Work to improve cross-functional relationships with internal teams

Ability to multi-task and change direction quickly

Ensure and maintain confidentiality of all appropriate communications and documentation Communicate daily with internal partners and externally with law enforcement contacts, while exhibiting the highest degree of professionalism, courtesy and diplomacy

Track, prioritize, and assign all incoming written and oral communications, as necessary, to appropriate team member for response .



Preferred:

Familiar with Project management process Prior experience at a tech company Familiarity with Tableau and other dashboarding tools

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**