NEW JOB OPENING
LEGAL OPERATIONS ANALYST
IN Washington, DC, USA!

Client Approved Location: Onsite in Washingon, D.C.



REQUIRED

1. Bachelor's degree with 8 - 10 years of exp in Child Safety in Trust and safety, legal operations, legal project management operations

2. Familiarity with databases: Google, Microsoft, Tableau, and adapting to internal tools. Will need support in developing processes to make team’s interaction with these databases most efficient

3. Strong communication skills, adept to speaking to all levels of teammates, regular interaction with IC 6 level up to to D1-D2 levels, also external communication with law enforcement

4. Quickly adapt to changing priorities, familiarity with crisis response and changing goals



Nice To Have:



1. Familiar with Project management process

2. Prior experience at a tech company

3. Systematically and administratively efficient with internal tools and creating processes

Description:

The main function of the Legal Operations Analyst/Law Enforcement Outreach Associate CW is to perform a variety of legal and administrative duties in support of a business unit or specific department within an organization.



Job responsibilities

Support the Child Safety and Global Director with:

• Creation and monitoring of databases on Microsoft or Google suites

• Drafting training decks and rolling out training to

• Legal teams re mandatory operational processes

• Revamp of Law Enforcement Outreach Wiki section

• Maintenance of law enforcement single point of contact building project for the global team • Maintain Team Roster & Email distros

• Maintain Crisis Response Workplace Chat

• Membership for Outreach

• Maintain the Client level Outreach Wiki

• Maintain the Team Wiki

• Maintain the Master LE Outreach Presentation for FB/IG

• Maintain the Master LE Outreach Presentation for WA

• Maintain Team Emergency Contact Info

• Maintain Team Countries of Responsibilities

• Maintain CENTRA/ER/SPOC contacts/databases

• Engage with the law enforcement who are escalating issues in our reporting that need to be resolved.

• Engage with internal XFN teams on high risk escalations from LE that would result in proactive reporting out to NCMEC. This would include Child Sex Trafficking (CST), financial sextortion, grooming of minors and sexual contact cases with minors.

• Gather feedback from law enforcement on our escalations from our investigative teams.



Skills and experience

Essential:

• Prior background working with law enforcement or a the law enforcement community

• Superior data analytical skills and distilling recommendations

• Advanced user of Microsoft Excel (and knowledge of SharePoint and PowerBI)

• Experience with metric driven processes and technology improvements

• Excellent verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

• Strong ability to work independently, be organized, and manage one''s time.

• Strong ability to create relationships with XFN teams

• Comfortable with giving and receiving feedback

• Work to improve cross-functional relationships with internal teams

• Ability to multi-task and change direction quickly

• Ensure and maintain confidentiality of all appropriate communications and documentation

• Communicate daily with internal partners and externally with law enforcement contacts, while exhibiting the highest degree of professionalism, courtesy and diplomacy

• Track, prioritize, and assign all incoming written and oral communications, as necessary, to appropriate team member for response



Preferred:

• Familiar with Project management process Prior experience at a tech company Familiarity with Tableau and other dashboarding tools

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**