Date Posted: 01/16/2025
Hiring Organization: Rose International
Position Number: 476725
Job Title: Network Engineer
Job Location: Columbia, SC, USA, 29224
Work Model: Onsite
Employment Type: Temporary
Estimated Duration (In months): 13
Min Hourly Rate($): 60.00
Max Hourly Rate($): 65.00
Must Have Skills/Attributes: Application Support, DATA MANAGEMENT, Design, Implementation, SharePoint
Job Description
***Only qualified Network Engineer candidates located near the Columbia, SC area to be considered due to the position requiring an onsite presence***
REQUIRED EDUCATION/CERTIFICATIONS:
• A Bachelor’s Degree in information technology systems, computer science, or related field AND eight (8) years of experience in information technology systems or related area - OR
• An Associate's Degree AND ten (10) years of experience in information technology systems or related area - OR
• A High School Diploma AND twelve (12) years of experience in information technology systems or related area
REQUIRED SKILLS:
• M365 setup, configuration, and operational support
• Microsoft 365 Admin Centers
• SharePoint Technologies (2019 and Online)
• General database design and administration
• Application and server level security
• Internet Information Services
• Organizational Skills
• Verbal Communication Skills
• Written Communication Skills
PREFERRED SKILLS:
• Experience in projects involving PCI/ NIST/Pub1075 security implementations and / or audits
• Working in team development environment
• Security procedures
The intent of this work order is to supplement the Application Services team focusing on the implementation, configuration, and operational support of various mission critical application systems. The supported application systems are a mixture of in-house developed, purchased, and third-party cloud service web applications and services. This individual will need to work with various business and technology groups to understand requirements and business criticality for each area of the organization. Support procedures and technical architectural documentation skills are equally important for this position.
Under general supervision, the contractor will serve as an applications support engineer responsible for the operational supporting and resolving issues of assigned application systems and services. The contractor shall have advanced knowledge of Active Directory, MS Entra ID, MS Windows Server OS, ethernet, server hardware, and M365 applications/services. The contractor shall also have superior analysis and problem solving skills, and the ability to establish, influence, and maintain superb working relationships with others through comprehensive communication and diplomacy skills.
DAILY DUTIES / RESPONSIBILITIES:
Non-Technical
• Effectively interact and communicate with peers to Director-level IT professionals
• Provide feedback to team regarding product issues, enhancements, and new features
• Must have initiative, drive, and be a self-starter
• Ability to ask pertinent questions of others
• Proactively seek to identify, communicate, and implement process related improvements
• Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
• Collaborate extensively with peers and management to resolve customer issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our customers
• Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels.
• This includes ownership of the data entered into the Helpdesk system, and appropriately updating both customer and appropriate employees of status of all issues on a timely basis.
• Good customer skills, be attentive to detail, and responsive to customer tickets
• Ability to perform unattended troubleshooting, document said troubleshooting, and hand off for other techs.
Technical
The Network Engineer will:
• Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration pertaining to cloud applications, Microsoft 365 Admin Centers, and other custom SharePoint solutions
• Have expertise and experience with HTML 5 and CSS 3, SharePoint Server 2019, JavaScript, .Net framework, RESTful application design
• Be required to provide technical documentation and perform other duties as needed
• Develop workaround solutions as appropriate
• Monitor and assess current systems and recommend enhancements, as needed, based on data gathered
• Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems pertaining to web application design, deployment, and/or support
• Diagnose and resolve problems related to applications and systems for which the Application Services team is responsible
• Escalate complex problems to other internal IT groups, or vendors for resolution
• Install, configure, test, monitor, and maintain systems and application software and peripherals for users; install and configure servers required for designed solutions
• Maintain familiarity with current computer and network products and services
• Adhere to corporate information security guidelines and promote information security among coworkers
• Qualified candidate will be responsible for performing root cause analysis and resolution
• Perform other duties and special projects as assigned.
Start date: 2/18/2025
Work Location: COLUMBIA_SC
Interview: Remote
Remote/ hybrid work schedule: No
This position is 100% onsite role - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
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