NEW JOB OPENING
ONLINE OPERATIONS - SUPPORT SPECIALIST
IN Remote, USA!

 

Date Posted: 12/19/2024
Hiring Organization: Rose International
Position Number: 475853
Job Title: Online Operations - Support Specialist
Job Location: Remote, USA
Work Model: Remote
Shift: PST preferred
Employment Type: Temporary
Estimated Duration (In months): 5
Min Hourly Rate($): 30.00
Max Hourly Rate($): 38.00
Must Have Skills/Attributes: Campaign Measurement, Customer Support, Data Analysis, Interpersonal Skills, Marketing

 

Job Description
REMOTE role - PST candidates preferred



We are seeking a highly skilled Martech and Automation Support Management Specialist to manage the support process for AYMT (Actions You May Take) tips.

The ideal candidate will have strong knowledge of AYMT, experience with tip creation, management, and optimization, and excellent problem-solving skills.



Key Responsibilities

• Manage the AYMT tip lifecycle

• Troubleshoot technical issues

• Assist in migrations

• Provide customer support, and identify opportunities for process improvement.



Qualifications

• Strong knowledge of AYMT, its architecture, and its components.

• Experience with tip creation, management, and optimization. Excellent problem-solving skills, with the ability to analyze complex issues and develop effective solutions.

• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and internal stakeholders.

• Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.



Education:

• BS degree in Marketing, Computer Science, Analytics or related



Must-have skills:

• 5+ years of experience

• Creating marketing communications on a marketing platform Data experience

• Understanding of how to build omnichannel journeys within a marketing platform

• Strong understanding in developing marketing inclusive of segments, exclusions & holdouts

• Strong experience in campaign measurement performance and troubleshooting

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

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