Date Posted: 10/24/2024
Hiring Organization: Rose International
Position Number: 473395
Job Title: Supply Services Manager
Job Location: Remote, USA
Work Model: Remote
Employment Type: Temporary
Estimated Duration (In months): 15
Min Hourly Rate($): 60.00
Max Hourly Rate($): 71.42
Must Have Skills/Attributes: Account Management, Data Analysis, Operations Manager, Program management
Nice To Have Skills/Attributes: Lead Generation
Job Description
As a Senior Supply Services Manager, you are responsible for leading & implementing large-scale programs that drive the strategic acquisition and success of the Hosted Services community. This will have two primary responsibilities: (1) Lead key supply acquisition channels for Services; manage and deliver program success for M13 and (2) develop host success and account management function for Services, including host learning and development opportunities (2025)
The Difference You Will Make:
In this role, you will create, deploy, and monitor key Hosted Services acquisition channels that are critical to our ability to deliver on high quality supply for M13 and beyond. This supply will be foundational to an entirely new line of business that Client is launching. As a key member of the Hosted Services team, you will play a pivotal role in developing and executing strategic initiatives to drive acquisition strategy, help define what a top quality Hosted Service is, and serve as a steward of these Hosts to help ensure their success. The ideal candidate possesses a blend of strategic thinking, project management expertise, cross-functional collaboration, is action oriented, and has a deep passion for education, hospitality, and Client Hosts.
Core Responsibilities:
Supply Acquisition with agency suppliers:
Partner with agency vendors to ensure we are sourcing and onboarding high quality supply
Develop vendor training materials, partner with vendor management team to ensure seamless onboarding
Lead host onboarding education work, ensure hosts are moving through funnel and converting to new active listings
Manage contract worker reports
Support with contract negotiation and process as needed
Partnerships:
Ensure supply categories meet our quality standards on Client through - developing materials in partnership with the Quality Standards team, disseminating information in partnership with Partnerships, and serving as the connective tissue between our partners, partnerships team, business team and operations teams.
Host Success:
Account management of key hosts, reviewing quality learnings and ensuring that hosts are prepared to deliver a 10 star Service
Partnering with Community team, Host comms team, Business and Analytics team to ensure we’re listening to host feedback, learning from our hosts and operationalizing those learnings at a program level
Influence hosts to optimize their listings performance through different programs: Implement programs and strategies to encourage Hosts to enhance the performance of their listings on Client, improve guest experiences, and maximize their earning potential.
Educational Program Development: Plan and execute comprehensive educational programs tailored to the needs of Client Services Hosts. Develop a deep understanding of the Host Entrepreneur community, identifying key growth opportunities through extensive data analysis and account management, pain points, and learning preferences.
Your Expertise:
Bachelor''s degree in Marketing, Education, Operations, Business, or a related field
8+ years of experience in program management, educational content development, account management, operations and / or related role.
Proven ability to collaborate effectively with cross-functional teams and manage projects to successful completion.
Strong analytical skills with the ability to interpret data and draw actionable insights.
Excellent written and verbal communication skills, with a knack for distilling complex topics into clear and concise messages.
Highly organized, resourceful, and results-driven with the ability to manage multiple projects concurrently.
Creative thinker and problem solver, capable of generating innovative ideas and solutions.
Autonomous and self-motivated, with the ability to work independently while maintaining alignment with team goals.
Ability to synthesize complex ideas and distill them into simple, digestible concepts that are accessible to a large cross functional audience.
Ability to manage a cross functional team. People management experience a nice to have. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
EMPLOYEE COMMENTS