NEW JOB OPENING
OPERATIONS QUALITY ANALYST
IN Indianapolis, IN, USA!

 

Date Posted: 03/11/2025
Hiring Organization: Rose International
Position Number: 479476
Job Title: Operations Quality Analyst
Job Location: Indianapolis, IN, USA, 46204
Work Model: Onsite
Shift: 7:30 AM - 3:30 PM
Employment Type: Temporary
Estimated Duration (In months): 12
Min Hourly Rate($): 25.00
Max Hourly Rate($): 30.00
Must Have Skills/Attributes: Analytical Skills, Audit, Data Entry, Quality Analyst, Quality Assurance, Reconciliation

 

Job Description
Required Education:

• Associates degree in Accounting, Finance, or business-related field



Required Skills, Knowledge, and Experience:

• 1 year of data processing or relevant experience preferred

• Basic knowledge of federal and state tax laws, policies, and procedures as they pertain to the agency

• General knowledge of organization, functions, goals and purposes of department and agency

• Customer focus mindset

• Basic problem solving, analytical, and decision-making skills

• Ability to attain and maintain high production levels efficiently and accurately

• Good organizational and time management skills and ability to produce accurate, quality work

• Ability to interpret work papers from various internal and external reports

• Ability to develop and maintain good work relationships and be an effective team member

• Pursue continuous improvement in various aspects of responsibility

• Ability to work under pressure of formal schedules and deadlines

• Written and verbal communication skills

• Ability to perform arithmetic calculations and reconcile discrepancies between accounts

• Basic skill level on Microsoft Excel, Outlook, and Word

• General understanding of internal controls

• Ability to multi-task and able to readily shift priorities

• Ability to work independently with minimal supervision





Operations Quality Analyst Job Description:

• Perform quality control audits on member accounts to verify service adjusted internally is accurate and test accuracy of service incremented by system

• Perform quality control audits in accordance with the established systematic audit criteria and sampling plan to ensure accuracy of data inputs on both initial-retirement, post-retirement, survivor, and death accounts and compliance with state retirement plan provisions

• Perform quality control reviews of manual payment entries to verify accuracy

• Review other processes such as account balance adjustments, social security number changes, account merges, and manually created calculations

• Provide support in the analysis of various internal and external reports

• Reconcile complex discrepancies between accounts

• Assist with special quality assurance/control projects when assigned

• Perform related duties as assigned
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.