Date Posted: 10/31/2024
Hiring Organization: Rose International
Position Number: 473720
Job Title: Advertising Operations Specialist
Job Location: Remote, USA
Work Model: Remote
Employment Type: Temporary
Estimated Duration (In months): 3
Min Hourly Rate($): 30.00
Max Hourly Rate($): 38.00
Must Have Skills/Attributes: Advertising, Campaign, SalesForce
Job Description
Advertising Operations Specialist II (Customer Immersions)
Duties
● This position will partner with internal Customer Immersion team members, providing operational execution support to help project manage client immersion requests for the organization's managed and unmanaged advertisers - maintaining quality and efficiency throughout the end-to-end immersion process. You will be responsible for recruiting research participants for user experience studies and guiding them through the process. Studies you will recruit for include onsite visits to our campuses, remote studies via the web and offsite studies in the U.S. and abroad.
● The ideal candidate will have a strong background in advertising effectiveness and project management, along with a natural curiosity to understand how things work. They should be passionate, analytically minded, a great communicator, and able to partner with other XFN teams.
Typical Day in the role
● Gather learnings and insights for:
1) internal teams to help further develop and evolve our products, and
2) our advertising partners to help them achieve their marketing objectives
● Actively participate, collaborate, and add value to weekly training and operational meetings - quickly implement new practices
● Identify tool and process efficiency gains with an analytical perspective
Responsibilities
● Own immersion operational execution in coordination with internal teams supporting workflows such as, email outreach, scheduling, and performance tracking across multiple projects.
● Monitor and troubleshoot progress and performance of immersions to ensure overall program quality and consistency
● Triage incoming requests, utilizing technology, superior customer service and judgment - Responding within a timely manner and working 1:1 in real time
Skills
● 2+ years' experience within the advertising ecosystem and a thorough understanding of major success metrics
● 2+ years' experience managing client - facing communication concerning campaign set-up per internal direction
● Experience with Salesforce, including SFMC Email Studio is critical for participant outreach.
● Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software.
● Experience in working on research studies (inbound feedback, A/B tests, surveys, interviews)
● Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality
● Proven ability to manage multiple projects and work in a high-performance team environment
● Previous tech experience a plus
Education
● Bachelor's Degree, preferred.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
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