NEW JOB OPENING
PART TIME PHONE SURVEYOR
IN Topeka, KS, USA!

 

Date Posted: 08/15/2024
Hiring Organization: Rose International
Position Number: 469361
Job Title: Part Time Phone Surveyor
Job Location: Topeka, KS, USA, 66612
Work Model: Onsite
Employment Type: Temporary
Estimated Duration (In months): 10
Min Hourly Rate($): 13.00
Max Hourly Rate($): 13.00
Must Have Skills/Attributes: Call Center, Customer Support, Healthcare, MS Office

 

Job Description
The Phone surveyor/Interviewer role, within the client is responsible for collecting information using set questions about health practices and behaviors of state residents. Lawmakers and policy makers are some of the many people that use this information to shape different health programs for supporting Kansans. In this position you provide the important link between the lives and habits of your friends and neighbors and the decisions that are made about those programs.

This position is one that would require the interviewer to work at a computer station for the entirety of their shift. There, they would be calling out to the resident’s telephone numbers within the Client and speaking with them for their answers to questions about their personal health per the indicated questions with the survey. The interviewer would be reading verbatim from the on-screen script to gather quality data, and then key in responses using 10-key (1 for yes, 2 for no, etc.).

In an effort to keep the residents'''''''''''''''' answers as true as possible, BRFSS has stated that the interviewer should remain neutral in any responses to the residents, so as not to sway their answers.



The interviewers are to be calm and neutral demeanor, self-motivated, maintain good attendance, and offer understanding and flexibility.

Availability for Promotion to Lead Interviewer and Supervisor based upon performance and attendance.



Must work on site.

Additional Schedule requirements & details:

We have limited daytime stations available and several evening and weekends stations available.

We are asking for a minimum of 15 hours, and at least one weekend shift,

Shifts available are:

Monday through Thursday 5:00-9:00, Saturday 12:00-5:30 and Sunday 12:30-800

Must attend mandatory monthly meetings (usually held the first Thursday of every month at 2:00pm and 5:30 pm)



Job Details:

The Phone surveyor/Interviewer role, within the Bureau of Health Promotion at the client, is responsible for collecting information using set questions about health practices and behaviours of state residents. Lawmakers and policy makers are some of the many people that use this information to shape different health programs for supporting Kansans. In this position you provide the important link between the lives and habits of your friends and neighbours and the decisions that are made about those programs.

This position is one that would require the interviewer to work at a computer station for the entirety of their shift. There, they would be calling out to the resident’s telephone numbers within the State of Kansas and speaking with them for their answers to questions about their personal health per the indicated questions with the survey. The interviewer would be reading verbatim from the on-screen script to gather quality data, and then key in responses using 10-key (1 for yes, 2 for no, etc.).

In an effort to keep the resident’s answers as true as possible, BRFSS has stated that the interviewer should remain neutral in any responses to the residents, so as not to sway their answers.

The interviewers are to be calm and neutral demeanor, self-motivated, maintain good attendance, and offer understanding and flexibility.

Availability for Promotion to Lead Interviewer and Supervisor based upon performance and attendance.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

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