Date Posted: 12/20/2024
Hiring Organization: Rose International
Position Number: 475861
Job Title: Product Specialist
Job Location: Remote, USA
Work Model: Remote
Employment Type: Temporary
Estimated Duration (In months): 7
Min Hourly Rate($): 25.00
Max Hourly Rate($): 30.00
Must Have Skills/Attributes: IBM Mainframe, ISPF, JCL, SDSF, TSO
Job Description
Preferred Education:
• Bachelor Of Science in computer Science or at least 2 years college
Required Skills:
Years of Relevant Experience 2-5 years Required
• Efficient in using BMC Control-M for scheduling jobs Required
• Efficient in using BMC Control-M for managing batch jobs. Required
• Efficient in using BMC Enterprise Manager for scheduling batch jobs. Required
• Efficient in using BMC Enterprise Manager or managing batch jobs. Required
• Skill in managing batch workload on AJF for both mainframe and client server applications Required
• Expertise in identifying abends and using JCL to fix those abends Required
• Capacity to analyze alert messages and/or shout messages to determine severity and follow escalation procedures when SLA''s may be jeopardized. Required
• Ability to clearly and effectively communicate verbally to support staff when problems develop. Required
• Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details. Required
• Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs. Required
• Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli. Required
• Preferred Education: Bachelor Of Science in computer Science or at least 2 years college Highly desired
• Mandatory skills Control-M/EM Experience with BMC Control-M/EM is a mandatory requirement. Required
• Additional experience with JCL, SDSF & general Mainframe knowledge is preferred, with ServiceNow experience being a plus. Required
• Efficient in using IBM mainframe TSO/ISPF and Utility Menu Required
• Efficient in using BMC Enterprise Manager for scheduling batch jobs Highly desired
Nice To Have Skills
• Efficient in using BMC Enterprise Manager for scheduling batch jobs
Project Overview:
75% Schedule jobs via Control-M/EM and make schedule temporary and permanent modifications to existing jobs.
25% Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues.
Experience with BMC Control-M/EM is a mandatory requirement. Additional experience with JCL, SDSF & general Mainframe knowledge is preferred, with ServiceNow experience being a plus.
Detailed Day-To-Day Job Duties to be performed:
Schedule pre-defined jobs within Control-M/EM. Manage/maintain calendars within Control-M/EM. Manage batch workload in a Production Control environment for both mainframe and distributed/client-server applications. Identify and fix common abends, alert support staff when problems develop, escalate issues to management when SLA''s may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks). Clear and effective written and verbal communication skills are required. Efficient use of system tools (i.e. Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC''s Control-M/Enterprise Manager.
Mandatory skills
Control-M/EM
• Experience with BMC Control-M/EM is a mandatory requirement.
• Additional experience with JCL, SDSF & general Mainframe knowledge is preferred, with ServiceNow experience being a plus.
• Efficient in using IBM mainframe TSO/ISPF and Utility Menu
Location: Remote, Second Shift - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
EMPLOYEE COMMENTS