Date Posted: 02/20/2025
Hiring Organization: Rose International
Position Number: 478546
Job Title: Program Manager
Job Location: Quincy, MA, USA, 02171
Work Model: Hybrid
Employment Type: Temporary
Estimated Duration (In months): 7
Min Hourly Rate($): 65.00
Max Hourly Rate($): 72.00
Must Have Skills/Attributes: Agile, Functional Analyst, JIRA, Program management, SDLC
Job Description
***Only qualified Program Manager candidates located in the Quincy, MA area to be considered due to the position requiring an onsite presence***
Required Education:
• Bachelor’s Degree
Required Skills:
• 4-5 years of IT applications experience as a Functional Lead
• At least 3 years of experience supporting a benefits management program’s eligibility management processes
• Demonstrated ability to analyze and synthesize business requirements
• Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders
• Excellent communication & negotiation skills and experience in overseeing the business analysis function
• Strong background in developing trust and confidence in relationships with stakeholders and cross-functional teams; experience coordinating and fulfilling requests for internal/external changes
• Demonstrated expertise in information systems, business operations, requirements analysis, and integration/design of solutions
• The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including flexibility to perform in an ever-changing work environment
• The candidate must be energetic, driven, and committed to project success while working under tight time constraints and pressure
• Advanced knowledge of Microsoft Office and SharePoint, knowledge of collaborative tools (e.g., Zoom, Teams), and JIRA
• Must have working knowledge of Agile SDLC processes
The Functional Lead will report to the program director and work as part of the IE&E Common Portal PMO to support key programmatic initiatives ensuring deliverables are in line with the Program’s goals and meet the objectives of the various business stakeholders. The Functional Lead is an active member in all phases of the project including requirements gathering, design and development activities, testing, implementation, and ongoing operation. This role serves as a liaison between the business community, the software quality assurance team, project management office, and the technical development team and, as such, the successful candidate must have a strong working knowledge of eligibility and enrollment processes for Benefits management, be well-versed in operational concepts, and the Software Development Life Cycle (SDLC). This role is responsible for providing oversight of 4 business analysts who interact with internal and external business users to ensure that requirements are clearly defined and fully implemented in the production Portal
Job Responsibilities:
• Analyze existing systems and processes and stay current on stakeholder needs and the project vision
• Oversee business analysts who maintain project objectives and business requirements and assist in their realization
• Lead gap analysis and the development of cross-agency workflows
• Produce a variety of high-quality project plan deliverables that are complete, universally acceptable, and effectively communicate objectives within stipulated timelines
• Participate in and contribute to JAD workshops with business SMEs, developers, testers, and BAs to analyze business processes, workflows, business policies, events, triggers, roles, integrated systems, data flows, etc
• Develop and review Business Requirements Documents, Requirements Traceability Matrix (RTM), mapping requirements, and test cases to ensure complete test coverage against in-scope requirements
• Support the Program Director in execution of the Program’s vision and adherence to approved timelines
• Support stakeholders during each release/implementation
• Utilize the program's requirements management, change management, and defect management tools and track requirements/defect status throughout the project for the functional areas
• Proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the Program
• Serve as an SME for the program and contribute to and review documents crafted by other teams
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
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