Date Posted: 11/20/2024
Hiring Organization: Rose International
Position Number: 474698
Job Title: Knowledge Management Program Manager
Job Location: Remote, USA
Work Model: Remote
Employment Type: Temporary
Estimated Duration (In months): 13
Min Hourly Rate($): 55.00
Max Hourly Rate($): 75.00
Must Have Skills/Attributes: Content, Knowledge management, Program management, Project Management
Job Description
Education Required:
Bachelor's degree required.
Must Have Skills:
• Strong verbal and written communication
• Ability to partner and deliver results across multiple teams and leadership levels.
• Ability to manage global knowledge and documentation projects/programs (with vendor providers or cross-functional stakeholders) and communicate the trade-offs between metrics in managing
them to stakeholders
• Communicate feedback, challenges, roadblocks, insights effectively and concisely to appropriate audiences
• Ability to Find ways to apply knowledge strategy across many workflows, while meeting specific needs for regions and industries, including tech solutions.
• Ability to Manage many projects at once, prioritizing based on business needs and impact.
• Navigate uncertainty, finding creative solutions and options to drive the business forward.
Nice to have Skills:
• Established record of strong project ownership, project management, and self-direction
• Experience or familiarity with delivering programs through outsourced vendor partners
• Experience working with or in support of diverse communities
• Knowledge Management experience
Knowledge Management Program Manager
A Knowledge Management Program Manager's key responsibility is to maintain the knowledge management ecosystem through documentation, project execution, and daily operations. The ideal candidate should have experience in managing multiple projects/programs, strong leadership skills, excellent stakeholder communication, and the ability to work independently and collaboratively in a fast-paced environment, with previous knowledge management experience.
Job Responsibilities:
Sometimes author, edit and standardize materials prepared by others, ensuring consistency and quality.
Organize material with clarity and conciseness, adhering to established standards for order, style, and terminology.
Maintain meticulous records and files of work, including revisions, to ensure accuracy and efficiency.
Work with clients and stakeholders across Global Operations to set processes, technical specs, and content for publication, ensuring clear communication and project success
Partner across to help develop performance support solutions.
Monitor and measure impact of outcomes.
Industry: Media/Tech
Location: Remote
Duration: 12 months with chance of extension
Travel: N/A - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
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