NEW JOB OPENING
PROGRAM MANAGER
IN Remote, USA!

 

Date Posted: 12/24/2024
Hiring Organization: Rose International
Position Number: 475942
Job Title: Program Manager
Job Location: Remote, USA
Work Model: Remote
Employment Type: Temporary
Estimated Duration (In months): 12
Min Hourly Rate($): 85.00
Max Hourly Rate($): 90.00
Must Have Skills/Attributes: MS Excel, PowerBI, Project Management, Tableau

 

Job Description
Qualifications:

Minimum Qualifications

• Strong project and time management skills.

• Exceptional attention to detail. This is essential to job success.

• Basic to medium Excel proficiency.

• Ability to perform some repetitive tasks with accuracy and efficiency on a regular basis.

• Excellent interpersonal and communication skills including the ability to clearly articulate technical details. Technical background not required, but a willingness to learn is.

• Strong critical thinking and problem solving skills including the ability to apply technical standards to customer inquiries.

• Ability to retain and build on program knowledge and insights.

• Willingness to learn new programs and platforms.

• A positive and collaborative attitude.

Desired Qualifications:

• Experience in customer service or customer escalations or a demonstrated commitment to customers.

• Curiosity and enthusiasm about the services being offered to customers through these programs

• Demonstrated ability to manage processes and keep track of multiple moving pieces at once.

• Knowledge in Tableau or Microsoft Power BI.

• Bachelor’s degree or equivalent.



Description:

We are seeking a highly motivated and capable full time Career Program Manager. The Career Program Manager will provide administrative support to the team on various program tasks.

Responsibilities:

• Respond to customer inquiries for Customer Resiliency programs.

• Prepare reports and produce data for internal and external partners.

• Collect and review program documents for accuracy, identifying any discrepancies, and communicating to the team any findings.

• Oversee exceptions or escalations that arise daily.

• Communicate clearly with customers who have questions with a focus on collaborative problem solving and maintaining positive interactions.

• Track and follow up on inquiries and escalations.

• Build collaborative relationships with internal and external partners.

• Assist in improving current processes and building formal processes

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.