Client ONSITE Locations:
Onsite in New York (2 headcount), Onsite in Menlo Park, CA / San Francisco (2 headcount), Onsite in Seattle, WA (1 headcount), 6 additional headcount in any Onsite locations
REQUIRED:
-BA degree with 8+ years working (prefer Trust & Safety) in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, operations - with particular focus on product operations
-Collect and analyze product data and users from various sources to identify trends, patterns, and insights that can inform business decisions.
-Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
Job Description:
•The Product & Regulatory Operations org is a vital part of Client commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Client and Global Operations and in close partnership with product/eng, legal and Client stakeholders.
•As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of Client products. We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness.
Responsibilities
•Support program execution strategy for multiple areas of products and the platform – includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
•Collect and analyze product data and users from various sources to identify trends, patterns, and insights that can inform business decisions.
•Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
•General program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
•Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates clearly.
Minimum Qualifications:
•8+ years of relevant experience working in consulting, strategy,
•8+ operations or equivalent program management experience or educational
•8+ degree in project management, business, marketing, finance or
•8+ operations - with particular focus on product operations;
•Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
•Proven time-management and organizational skills
•Experience working with teams to develop and improve operational systems and tools
•Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
•Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities Experience in controlling risk and setting priorities
•Experience communicating effectively
Education: Bachelor's or Master's
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
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