Date Posted: 11/14/2024
Hiring Organization: Rose International
Position Number: 474394
Job Title: Site Reliability Engineering
Job Location: Phoenix, AZ, USA, 85016
Work Model: Hybrid
Shift: 8:00 AM - 5:00 PM ET; 3 days in office and 2 days remote.24x7 support team
Employment Type: Temp to Hire
Estimated Duration (In months): 10
Min Hourly Rate($): 60.00
Max Hourly Rate($): 60.00
Must Have Skills/Attributes: JIRA, Linux, Mainframe, Stored Procedures
Job Description
***Only qualified Platform Engineer candidates located near the Phoenix, AZ area to be considered due to the position requiring an onsite presence***
Education:
• Bachelor’s degree in Engineering, Computer Science, or related field required or equivalent experience
• 2 years’ experience supporting a large enterprise center
Required Knowledge, Skills, and Abilities:
• Possess a breadth and depth of technical and management knowledge
• Continuous improvement mindset, always looking for opportunities to streamline, routinize, or automate
• Working knowledge across technology the following support areas:
• Server: Administration and troubleshooting in Linux and Windows as well as patching and basic scripting skills (PowerShell, Bash)
• Converged Solutions: Experience in VCE/UCP (including VMWare versions 6 and above), platform and network connectivity, and patching – understanding of current threat analysis and remediation trends, alongside PowerShell and Linux scripting skills
• Storage: CIFS/NFS, Linux and Windows scripting, DPA reporting, Avamar and Data Domain administration, and solid understanding of Windows and Linux environments
• Middleware: Linux, Windows, WebSphere, Apache, IIS, WebLogic and Tomcat
• Mainframes: JCL, CICS SYSPLEX
• Networking: Strong understanding of the network protocols and OSI Model, as well as Network+ Certification
• Workflow and Knowledge Management: ServiceNow
• Collaboration Tools: TrueSight, Jira, and Confluence
• Process: Skilled and knowledgeable in ITSM; proficiency in operations analytics methodologies to drive performance improvement (e.g., Lean)
• Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues
• ITIL fundamentals
• Familiarity with Problem Management, Change Management, Release Management, Event Management, and Incident ManagementEducation / Experience
The client seeks a Site Reliability Engineer (SRE) with expertise in system reliability, automation, and proactive incident management for a Phoenix, AZ-based contract-to-hire role. The Platform Engineer emphasizes SRE principles, requiring strong technical skills in Linux/Windows server administration, VMware, storage solutions, middleware, and networking. Ideal candidates will have experience in IT Service Management (ITSM), with proficiency in troubleshooting, root cause analysis, and cross-functional team collaboration. Candidates must be adaptable to prioritize incidents in high-volume environments, possess excellent communication skills, and have an insatiable curiosity for technology in complex, large-scale systems.
Platform Engineer Responsibilities:
• Monitor systems and infrastructure to maintain operational and performance levels
• Rotational on-call responsibilities
• Work closely with other SRC professionals/engineers when issues arise, collaborate on troubleshooting, and provide consultation/resolution with events/incidents
• Anticipate potential problems before they become impacting and collaborate to determine solutions
• Gather and analyze metrics from tools and system/application logs to assist in performance tuning, fault finding, and resolution
• Create sustainable systems and services through automation, processes enhancement, tools, and noise reduction
• Build automation to manage the SRC operations and eliminate/minimize manual functions and toil
• Collaborate with Application/Infrastructure support engineers and operations teams
• Engage in post-incident reviews for improvements and determining the cause to prevent recurrence
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
EMPLOYEE COMMENTS