NEW JOB OPENING
SENIOR PRODUCT INTERACTION DESIGN LEAD
IN Columbus, OH, USA!

Required Education:

• Bachelor’s or advanced degree in the social sciences, interaction design, human computer interaction (HCI), industrial design, digital media, graphic design or related fields



Required Qualifications/Skills/Experience:

• 8 years of experience in UX

• Schooled in “design thinking” or the human centered design process, especially the creation of low- to medium-fidelity prototypes and having applied it extensively throughout your career

• Ability to effectively convey ideas and jump start conversations through whiteboard sketching and related activities

• Relevant user interface design experience with consumer applications in one of the following areas: insurance, financial services, startups and technology companies

• Working knowledge of evaluative research methodologies

• Exemplary ability to build positive, collaborative relationships across teams and functions

• A process mindset, with ability to lead team through the design process to deliver on time and at quality

• Solid knowledge of and experience with agile development process

• Excellent verbal and written communication skills, including the ability to articulate design decisions based on value to the user and the business



Client User Experience (UX) is hiring a Senior Product Interaction Design Lead on the Property & Casualty design team, supporting the Claims line of business. As a senior member of the product team, you will collaborate with your peers in product management and engineering and share responsibility for the entire team’s success. You will drive design from early feature discovery through concepting, usability testing, delivery, and post-launch care & feeding. You will balance a rigorous human-centered approach with the ability to make confident decisions and move the product forward in a fast-paced environment. You will contribute to shaping the vision and defining the roadmap, consulting with lead researchers when appropriate to find opportunities to integrate human insights into the product strategy. As a lead, you will guide and facilitate the work of other designers.



Senior Product Interaction Design Lead Responsibilities:

• Successful collaboration with digital product managers, engineering and other UX designers and researchers to achieve the best outcomes

• Ability to guide design and iterate concepts based on user needs, leveraging excellent fundamental understanding of UX patterns and best practices

• Drive toward exceedingly simple and intuitive designs that engender “delight” by users

• Work with researchers to influence and define the research approach to test prototypes directly with users for maximum learnings

• Keep a pulse on design best practices and be on top of key design trends within insurance, financial services and technology industries

• Anticipate where relevant companies, trends and technologies might be going and inform strategies

• Strong ability to generate and communicate compelling and actionable insights, both verbally and visually

• Ability to structure ambiguous problems and define tasks needed to bring clarity

• Ability to navigate multiple stakeholder groups and influence others

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**