NEW JOB OPENING
SENIOR REPRESENTATIVE CUSTOMER SERVICE
IN Weston, FL, USA!

 

Date Posted: 02/03/2025
Hiring Organization: Rose International
Position Number: 477613
Job Title: Senior Representative Customer Service
Job Location: Weston, FL, USA, 33331
Work Model: Onsite
Shift: 7am - 3:30pm, Mon- Fri
Employment Type: Temporary
Estimated Duration (In months): 13
Min Hourly Rate($): 17.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: Customer Service, Radiology

 

Job Description


Required Education: High School Diploma or equivalent, associate's degree or above Preferred



Required Qualifications/Skills/Experience: Minimum of 2 Years' work experience required in medical industry



Senior Representative Responsibilities:



• Create cases to be completed using a proprietary case management system.

• Review CT Scans for conformity to Mako Surgical protocol.

• Segment CT Scans using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery.

• Create Pre-Operative Surgical Plans using the previously created Digital Bone Models for robotically assisted Total Hip and Total Knee Replacement.

• Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.

• Upload completed Pre-plans to field based personnel.

• Document all activities according to prescribed methods and procedures.

• Follow work instructions exactly to deliver consistent output

• Computer skills: Proficiency in Microsoft office suite is required, candidates with experience in Sharepoint or Materialize MIMICS are preferred. Working knowledge of Adobe Photoshop is considered a plus.

•Certification or related experience in Radiology (CT, X-Ray, MRI)

•Certification in Nursing or related field

•Demonstrated customer service orientation.

•Demonstrated interpersonal and communication skills preferred

•Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environment



Industry: Medical Device Manufacturing

Estimated Start Date- 1/27/2025

Travel: NA

Dress code: Business Casual

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.