NEW JOB OPENING
SERVICENOW ADMINISTRATOR
IN Atlanta, GA, USA!

 

Date Posted: 01/30/2025
Hiring Organization: Rose International
Position Number: 477390
Job Title: ServiceNow Administrator
Job Location: Atlanta, GA, USA, 30334
Work Model: Hybrid
Employment Type: Temporary
Estimated Duration (In months): 5
Min Hourly Rate($): 64.51
Max Hourly Rate($): 64.51
Must Have Skills/Attributes: CSS, ITIL, JavaScript, ServiceNow, SOAP

 

Job Description
**Remote Work Permitted Due to COVID-19 the client has agreed to allow the selected candidate to work remotely for the time being. However, the selected candidate must be available to report onsite as directed by the client**



Preferred Education:

• Bachelor’s degree in computer science or related field OR an Associate degree in Computer Science or related field with relevant work experience



Required Certification:

• ITIL Foundation & ServiceNow Administration Certification

• Certification in ServiceNow System Administration (MUST UPLOAD CERTIFICATION)



Preferred Certification:

• Certified Implementation specialist – ITSM, Certified Implementation Specialist



Required Skill:

• Recent ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities. (10 Years)



Preferred Skills:

• In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, Discovery)

• Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service

• ITIL Foundation certified or related experience

• Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly) integrations (REST, SOAP), and web technologies (HTML, CSS)



Job Responsibilities:

• Assists in developing standard IT configuration and asset management methodology

• Develop CMDB policy, processes, and knowledge base

• Conduct reporting on configuration audits and reconciliation

• Maintains CIs to ensure CMDB accuracy and completeness

• Drives visibility on process adherence and compliance improvement opportunities

• Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace

• Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned

• Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform

governance

• Create and document requirements for efficient process design that includes self-service options with limited manual effort

• Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset

Management

• Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance

• Draft technical process documentation



  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

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