NEW JOB OPENING
SYSTEM SUPPORT ANALYST
IN Memphis, TN, USA!

 

Date Posted: 02/20/2025
Hiring Organization: Rose International
Position Number: 478555
Job Title: System Support Analyst
Job Location: Memphis, TN, USA, 38105
Work Model: Onsite
Shift: 9am-5pm, Mon - Fri
Employment Type: Temporary
Estimated Duration (In months): 6
Min Hourly Rate($): 35.00
Max Hourly Rate($): 37.00
Must Have Skills/Attributes: Agile, Customer Service, Event Planning, Interpersonal Skills, iOS, JIRA

 

Job Description
Required Education:

• Bachelor’s degree and 2 years’ experience combining technical, analytical and functional experience



Required Qualifications/Skills/Experience:

• Excellent communication, interpersonal and customer service skills, comfortable interacting both one on one, in groups and in the conduct of meetings

• Advanced knowledge of computers, operating systems, working knowledge of network infrastructure and comfort with coding languages

• Must have strong knowledge of all Windows Operating Systems as well as Apple OS/iOS and advanced knowledge of iOS operating systems.

• Previous working experience with ticketing software such as JIRA, collaboration platforms such as Confluence, and the AGILE software development cycle a plus

• Must be willing to work outside of normal working hours including nights and weekends as needed



Position Overview:

Support fundraising technology in both an on call and onsite capacity.



Job Details:

• The person serves as the primary ITS representative in charge of planning and executing technology needs for virtual and in person events

• Responsible for the overall event technology success which includes but is not limited to; evaluating the event scope to acquire and coordinate all technology needs whether provided by Client staff or a vendor partner, set up of equipment, testing software functionality, network, and telephone connectivity

• Onsite, responsible for set up, maintenance, support, and tear down of all application and hardware technologies



Hours:

• Monday-Friday 9-5pm (May vary due to travel and some weekend events. Schedule will be adjusted as there is no overtime)



Travel:

• Must possess a valid driver's license

• May travel up to 50% of the time

• Must be willing to pay for travel and additional costs up front and be reimbursed
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.