NEW JOB OPENING
TECHNICAL PROJECT MANAGER
IN Remote, USA!

Degrees/Certifications:

• High School Diploma or higher



Must-Have Skills:

• Salesforce : Knowledge of platform solutions, system architecture, data models, UX design, and system integrations.

• Program Management: 7+ years of experience scaling business workflows and operations via enterprise software solutions.

• Communication: Delivering polished presentations on tactical and strategic levels, including occasional updates to Leadership.

• Integration Experience: Integrating Salesforce with proprietary back-end systems or third-party applications.

• Vendor Management: Sourcing vendors, defining scope, planning, and executing projects based on Statement of Work terms defined.

• Data-Driven Decision Making: Defining program KPIs that promote data-driven decision making and collaboration.



Nice-to-Have Skills:

• Salesforce Expertise: Salesforce Certified Administrator or Advanced User Experience, demonstrating in-depth knowledge of the platform.

• JIRA Administration: Proven experience as a JIRA administrator, showcasing expertise in project management and issue tracking.

• Data Visualization: Skilled in using Tableau CRM and other reporting BA tools to create interactive and informative dashboards.

• Remote Team Management: Experienced in working with distributed teams, highlighting ability to manage remote teams and ensure seamless collaboration.

• Vendor Management: Proven track record of managing third-party vendors, including contract negotiation, project planning, and vendor relationship management.

• Digital Content Development: Familiarity with workflows and systems for digital content development and publishing, including software development, publishing, and live services operation.

• VR Industry Knowledge: Familiarity with the VR industry, consumer products, and software experiences, demonstrating understanding of emerging technologies and trends.



Overview:

As the Project Manager for the Content Tools Program, your mission is to drive Client Content Organization’s productivity capabilities forward, unlocking efficiency by ensuring internal tools and in-system business workflows are evolving in lock-step with the organization’s growth and strategy. You will be joining a diverse team of program and project managers that support a growing and multi-disciplinary organization focused on bringing high quality experiences to the Client product lines. This is a tailor-made role for a project manager with extensive knowledge in the Salesforce platform and other productivity tools. You are a team player that thrives in a fast paced environment. You have experience working with internal and external partners to achieve business outcomes through influence. You bring robust project management, design and technical expertise to remove ambiguity and deliver tooling solutions that propel work forward faster through intuitive UX and integrated backend systems. This role operates cross-functionally, and you will partner closely with the Content Tools Program Manager, as well as Applications Managers, Business Analysts, Software Engineers, Sourcing leads, Developer Relations, Producers, Engineers, Operations, UX Research, Legal, Product, Data Science teams and more.



Qualifications:

• 2 + years of program/project management scaling business workflows and operations via enterprise software solutions

• Project management knowledge with experience executing autonomously, successfully leading multiple initiatives of varying timelines simultaneously, from ideation to post-launch phases, with minimal oversight or direction

• Knowledge in Salesforce.com and platform solutions, experience in defining system architecture, data models, UX design and system integrations based on business use cases

• Vendor management experience: sourcing vendors, defining scope, planning and executing projects based on Statement of Work terms defined

• Proficiency in multiple productivity tools such as, but not limited to, JIRA, Zendesk, Google Suite, Microsoft Office, Visio/LucidChart

• Experience integrating Salesforce with proprietary back-end systems or third-party applications

• Experience navigating complex cross-functional work streams, leveraging interpersonal and communication skills to achieve business outcomes through influence

• Demonstrated roadmap and prioritization practices that enable frequent and consistent improvements to systems in use by a diverse group of user profiles

• Experience defining program KPIs that promote data-driven decision making and collaboration

• Experience delivering polished presentations on tactical and strategic levels, including occasional updates to Leadership



Minimum Years of Experience:

• 2+



Day-to-Day Responsibilities:

• Operations Management: Overseeing day-to-day operations, ensuring smooth execution of tasks and projects.

• Support Management: Providing exceptional support to internal teams and external stakeholders, resolving issues and addressing concerns.

• Triage and Escalation: Effectively triaging and escalating issues to relevant teams, ensuring timely resolution and minimizing downtime.

• Stakeholder Coordination: Organizing and facilitating meetings with internal stakeholders and external partners, fostering collaboration and driving results.

• Knowledge Management: Maintaining and updating the team Wiki page, ensuring that information is accurate, up-to-date, and easily accessible.



Industry: Media/Tech

Location: Remote - PST candidates preferred

Travel: No

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**