Date Posted: 03/26/2025
Hiring Organization: Rose International
Position Number: 480262
Job Title: User Experience (UX) Researcher
Job Location: Columbus, OH, USA, 43215
Work Model: Hybrid
Employment Type: Temporary
Estimated Duration (In months): 9
Min Hourly Rate($): 48.00
Max Hourly Rate($): 51.00
Must Have Skills/Attributes: Agile, Banking/Financial, UX Research
Job Description
Education:
• Bachelor’s or advanced degree in the social sciences, human computer interaction (HCI), human factors or a related field.
• Schooled in “design thinking” or the human-centered design process
Preferred qualifications
• 8 years of experience in user research as it pertains to software development
• Ability to effectively convey ideas and complex concepts
• Relevant research experience with consumer applications in one of the following areas: insurance, financial services, startups and technology companies
• Exemplary ability to build positive, collaborative relationships across teams and functions
• Solid knowledge of and experience with agile development process
• Excellent verbal and written communication skills, including the ability to articulate design decisions based on value to the user and the business.
Ideal Candidate?
You’ll be a seasoned user researcher who has experience of designing and executing moderated/unmoderated/remote/in-person research to drive software development.
You’ll be passionate about methods and models but pragmatic in their application.
You’ll know how to combine qualitative and quantitative techniques to triangulate findings and build on prior research.
You’ll demonstrate a thorough comprehension of the human-centered design process.
You’ll feel very comfortable in both the ambiguous discovery phase of identifying the right problem to solve and the detailed work of shipping desirable products.
You’ll understand how best to use research to understand what users need and how best to use research to evaluate how well an in-development or in-market solution meets those needs.
You’ll be a natural collaborator and patient communicator who understands how to communicate complex concepts in consumable ways. Ideally, you’ll have experience of integrating research and design in the context of agile transformation.
Key Responsibilities
• Guide research design and execution in a fast-pace agile environment
• Handle multiple research projects
• Help generate process documents such as approaches, project plans, presentations and high-level reports
• Partner with the research operations team to balance competing demands and priorities.
• Develop and socialize best practices that enable the scaling of research
• Effectively collaborate with cross-functional stakeholders
• Communicate findings in a compelling and consumable way
• Identify opportunities to empower non-specialists to execute generic research tasks
• Advocate for the growth of research at Client
• Identify opportunities to optimize existing process, methods and tools
• Navigate multiple stakeholder groups and influence others
Overview
Client User Experience (UX) is hiring a User Researcher to play a crucial role in product teams focused on building and improving our digital experiences.
As a member of the product team, you’ll collaborate with your peers in product management, UX and engineering and share responsibility for the entire team’s success.
You will:
• Identify research opportunities that act as a critical input into product planning, build and optimization.
• Have deep knowledge of research methods as they pertain to software development.
• Know when to use qualitative and when to use quantitative techniques individually and in combination to deliver timely and actionable insights.
• Partner with other user researchers to develop impactful research plans that effectively balance efficiency, quality and cost.
• Guide those plans as they are executed by a mix of internal resources and third parties.
• Champion the value of user research and educate others in its potential and constraints.
• Explore the deployment of research techniques that may be new to Client.
• Understand the importance of scaling user research and be willing to be part of that vision.
• Coach developers, designers, product managers and leaders so that they can contribute meaningfully to the commissioning and execution of research.
UX at Client Site
The UX practice is a diverse group of professionals based in Columbus, Ohio.
We come from a wide range of backgrounds such as digital design, visual communications, human-computer interaction, cognitive psychology, journalism, human factors, product design, social research and more. We strive to empower our business partners to smartly invest in end-to-end solutions that generate the most value, and we do this through our deep understanding of our customers and our ability to simplify the complex.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
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